A balikbayan box is a package of personal effects and gifts sent by Filipinos residing or working abroad to their families or relatives in the Philippines. It enhances Philippine tradition and culture by promoting strong family ties through gift-giving.  

You can send personal items, clothing, foodstuffs, and grocery items valued up to £400. However, prohibited items like drugs, firearms, gambling materials, pornographic materials, and commercial quantities of goods are not allowed.

• Standard Box: 20x24x16 inches
• Large Box: 24x24x24 inches
• Super Large  Box: 29x26x23 inches

• London to Manila: 14-16 weeks via sea cargo
• Metro Manila: 5-7 days after customs release
• North & Central Luzon: 7-12 days after customs release
• Southern Tagalog & Bicol: 10-14 days after customs release
• Visayas & Mindanao: 15-21 days after customs release

Yes, you can track your shipment using the five-digit tracking number provided during collection. Visit our Track Box page to get real-time updates on your shipment status.

We deliver to most areas in the Philippines except for Batanes, Basilan, Tawi-Tawi, Jolo Sulu, and Siargao due to logistical challenges. 

Delays can occur due to natural calamities, misdeclared items, prohibited goods, incorrect addresses, and other unforeseen circumstances. Please ensure all details are accurate to avoid delays.